At Shroom Edibles, your satisfaction is our priority. We understand that sometimes things don’t work out, so we’ve crafted a unique refund and return policy that’s as straightforward and stress-free as our products.
Easy Returns
If you’re not entirely happy with your purchase, you can return it within 30 days for a full refund or exchange. Just make sure the product is in its original condition, and we’ll handle the rest.
Hassle-Free Refunds
We strive to process refunds swiftly. Once we receive your returned item, we’ll inspect it and notify you of the refund status. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.
Damaged or Incorrect Items
Received something damaged or different from what you ordered? Let us know right away, and we’ll send you a replacement or refund, no return necessary.
Questions?
Our customer care team is here to help. Contact us at support@shroomedibles.com for any questions or assistance with your return.
Remember, our policy is designed to ensure that you can shop with confidence and enjoy the full benefits of our mushroom edibles.
Shipping and Delivery:
Fast, Reliable, and Earth-Friendly
Fast Dispatch: We know you’re eager to start your wellness journey, so we aim to dispatch your order within 24 hours of purchase.
Reliable Tracking: Once your order is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.
Eco-Conscious Packaging: Our packaging isn’t just sturdy; it’s also eco-friendly, because we care about the planet as much as we care about your well-being.
Delivery Times: Depending on your location, delivery times may vary. Typically, orders arrive within 3-5 business days for domestic and 7-14 days for international shipments.
Free Shipping: We offer free standard shipping on orders over a certain amount. Check our website for current thresholds and details.
Express Options: Need your edibles in a hurry? We offer express shipping options for an additional fee.
International Orders: Please note that for international orders, customs fees and additional fees may apply. These are the responsibility of the customer.
Contact Us: If you have any questions about your delivery, our customer care team is here to help at admin@shroom-edibles.com.
Shop with peace of mind knowing that your Shroom Edibles will arrive safely, swiftly, and sustainably.
Privacy and Data Protection: Our Sacred Trust
At Shroom Edibles, we treasure the trust you place in us. Your privacy is not just a policy; it’s our promise. Here’s how we protect your personal oasis:
Data Collection: We collect only what’s necessary to enhance your experience—like your name for personalization and your address for shipping your favorite treats.
Data Use: We use your information to fulfill orders, improve our products, and communicate with you. No surprises, just the service you expect and deserve.
Data Security: We guard your information with the same care we give our mushrooms—safely, securely, and with the utmost respect.
Your Rights: You have the right to access, correct, or delete your personal data. Just reach out, and we’ll make it happen.
Transparency: We’ll keep you informed about how we use your data and any changes to our policies. Because an informed shroomer is a happy shroomer.
Questions or Concerns?
If you have any questions about our privacy practices or need assistance with your data, contact us at admin@shroom-edibles.com. We’re here to ensure your peace of mind.